Book online for MOTs, servicing or repairs

Our Authorised Dealers offer early opening hours and extended closing times ­– with a third of the workshops in our network open 24/7. This means you can plan your servicing and maintenance around your schedule, minimising downtime and helping keep your business moving. Booking an MOT and service is simple and convenient too, thanks to our online booking tool.

Book a MOT or service

Why service and repair your van with an Authorised Mercedes-Benz Dealer?

We offer a range of servicing and repair options to suit every business - and we make it easy to book services online. We also understand how important it is for businesses to maintain momentum, which is why most of our Dealers work until midnight and over a third are there 24/7, to keep your vehicles running at their peak performance. We also offer:

  • Free, Europe-wide Mobilovan roadside assistance with every service - giving you the reassurance that you're covered until your next service is due*
  • 2 years guarantee on all parts and labour - testament to our confidence in the quality of our services
  • We only fit Mercedes-Benz GenuineParts - competitively priced and fitted faster and easier by Mercedes-Benz trained technicians to keep your vehicle in peak condition.

*Terms and conditions apply. See for more details.

Three servicing options:


Pay as you go Servicing 

Book each service on an ad hoc basis

The next time the service ASSYST light shows on your dashboard, we'd love to help keep your van performing at its peak. Maintain momentum with our transparent national servicing pricing on an ad hoc basis.


Service A (Minor Service) £160.00*

Service B (Major Service) £295.00*

Vito (Pre 2014 model)

Service A (Minor Service) £155.00*

Service B (Major Service) £277.00*

Vito (2014 onwards)

Service A (Minor Service) £130.00*

Service B (Major Service) £267.00*


Service A (Minor Service) £115.00*

Service B (Major Service) £217.00*


Service A ( Minor Service) £145.00*

Service B ( Major Service) £312.00*

*Prices effective from January 2021. At participating Dealers only. Applicable for 4 cylinder diesel models only. Excludes all petrol and V6 (642 Engine) diesel variants. Prices shown exclude 20% VAT.

ServiceCare Maintenance 

Spread the cost of up to 6 services** and save with a ServiceCare Maintenance plan

Our ServiceCare Maintenance Plan enables you to spread the cost of up to 6 services** without entering into a credit agreement. It's a cost-effective way to maintain your cashflow while ensuring your van's high standards are upheld by our expert technicians.

This plan is available on any Mercedes-Benz van of any age and works out cheaper than booking services individually. Flexible payment options are available, with a choice of monthly Direct Debits or one upfront lump sum. What's more, costs are fixes at today's rate - protecting your business against increases in labour rates, parts, prices and inflation for the duration of the plan.

  • X-Class - from £22.00 per month*
  • Sprinter - from £19.00 per month*
  • eSprinter - from £10.00 per month*
  • Vito - from £19.00 per month*
  • eVito - from £12.50 per month*
  • Citan - from £19.00 per month*

*Prices effective from January 2021 and exclude 20% VAT. Terms and conditions and restrictions apply. Prices shown based on 2 services paid over 24 months. Valid for new vehicles only.

**Applicable on combustion engines only. Electric vehicles eligible for a maximum of 4 services.

ServiceCare Complete

With a ServiceCare Complete Plan, all the variable and unforeseen costs of running your vehicles disappear for the life of the agreement. Your Dealer will help create a bespoke, flexible plan for your business for all vans up to 4 years old from date of registration.

The following is included as standard during the life of the agreement**: All services, MOT tests, DVSA inspections, friction components and the repair or replacement of engines, factory fitted electrical components, gearboxes, alternators, axles, bearings and mechanical components.

You can all customise your plan by adding cover for the specifics you require, including tyres and ancillary equipment.

Example pricing:

  • Sprinter - from £48.47 a month*
  • eSprinter - from £46.26 a month*
  • Vito - from £50.68 a month*
  • eVito - from £46.86 a month*
  • Citan - from £25.14 a month*

The figures above show typical costs for our ServiceCare Complete Plan. The actual cost depends on how you use your vans, your estimated annual mileage and how you prefer to budget. Please talk to your preferred Dealer for a tailored proposal.

* Prices effective from January 2021. Based on 15,000 miles a year, local tradesman operation, with monthly payments spread across 36 months. Prices exclusive of 20% VAT.

** Terms and conditions apply. Please consult your preferred Dealer. 

† As required to vehicle servicing schedule - determined by ASSYST. For more information, contact your preferred Dealer.

Find a City West Location

0117 938 7770 Kings Weston Lane, St. Andrews Rd, Avonmouth, BS11 9BY

01278 555660 City West Commercials, Commerce Way, Highbridge, TA9 4AG

01392 360555 City West Commercials Ltd, Unit 46, Woodbury Salterton, EX5 1EW

01726 892000 Victoria Business Park, Roche, PL26 8LX