Service & Repair 

Why service and repair with us

We offer a range of servicing and repair options to suit every business - and we make it easy to book services online. We also understand how important it is for businesses to maintain momentum, which is why most of our Dealers work until midnight and over a third are there 24/7, to keep your vehicles running at their peak performance. We also offer:

  • Free, Europe-wide Mobilovan roadside assistance with every service - giving you the reassurance that you're covered until your next service is due*
  • 2 years guarantee on all parts and labour - testament to our confidence in the quality of our services

*Terms and conditions apply. See for more details.

Three servicing options:

Pay as you go servicing

Book each service on an ad hoc basis

The next time the service ASSYST light shows on your dashboard, we'd love to help keep your van performing at its peak. Maintain momentum with our transparent national servicing pricing on an ad hoc basis.


Service A (Minor Service) £150.00*

Service B (Major Service) £287.00*

Vito (Pre 2015 model)

Service A (Minor Service) £145.00*

Service B (Major Service) £267.00*

Vito (2015 onwards)

Service A (Minor Service) £125.00*

Service B (Major Service) £255.00*


Service A (Minor Service) £110.00*

Service B (Major Service) £215.00*


Service A ( Minor Service) £150.00 **

Service B ( Major Service) £320.00**

The following items may be needed in addition to the above costs:

  • Dust filter from £25.00**
  • Brake fluid from £35.00**
  • Coolant from £52.00**

*At participating Dealers only. Excludes all petrol and V6 (642 Engine) diesel variants. Prices shown are excluding VAT.

**4 cylinder diesel


ServiceCare Maintenance

Spread the cost of up to 6 services and save with a ServiceCare Maintenance plan

Our ServiceCare Maintenance Plan enables you to spread the cost of up to 6 services without entering into a credit agreement. It's a cost-effective way to maintain your cashflow while ensuring your van's high standards are upheld by our expert technicians.

  • Available on any Mercedes-Benz van of any age - the plan works out cheaper than booking services individually
  • Flexible payment options - pay by monthly Direct Debit or in one upfront lump sum
  • Fix costs at today's rate- protect your business against increases in labour rates, parts, prices and inflation for the duration of the plan
  • X-Class - from £22.50 per month*
  • Sprinter - from £13.00 per month*
  • Vito - from £13.00 per month*
  • Citan - from £10.50 per month*

During 2019, you can now purchase a 2 Year / 2 Service plan for your Sprinter 906 at the reduced price of just £349*. This works out cheaper than booking services individually, so you can fix and reduce your servicing costs over the next 48 months. You save £160^ to support your cashflow.

*Prices shown are excluding VAT.


Find a City West Location

01173219899 Kings Weston Lane, St. Andrews Rd, Avonmouth, BS11 9BY
07974949322 Depot Manager - Terry Evans

01278401354 City West Commercials, Commerce Way, Highbridge, TA9 4AG
07771386840 Depot Manager - Taz Hutchings

01392338076 City West Commercials Ltd, Unit 46, Woodbury Salterton, EX5 1EW
07551152146 Depot Manager - Joe Casley

01726421167 Victoria Business Park, Roche, PL26 8LX
07968795621 Depot Manager - Jim Miller