Uptime

Making your truck even more efficient, reliable and safe.

Mercedes-Benz Uptime is a revolutionary telediagnosis system. It monitors various electronic sensors on your vehicle in real time and can detect critical conditions related to these sensors at an early stage. Data is shared automatically with Mercedes-Benz so we can alert you to anything that needs attention, providing optimal repair solutions in good time..

Mercedes-Benz Uptime can prevent breakdowns before they happen, minimising workshop time and keeping your truck on the road where it belongs.

Real-time support.

Failure to carry out regular maintenance tasks can increase wear and lead to damage or breakdown. Mercedes-Benz Uptime gives you timely information and clear instructions on the maintenance tasks you can carry out yourself, including regenerating the diesel particulate filter, topping up fluids and correcting tyre pressure.

Efficient management of repair and maintenance.

Any applicable repair and maintenance needs are detected at an early stage and automatically relayed to your chosen Service Partner. The workshop can prepare for your visit by ordering parts and scheduling the work. Multiple tasks can be bundled, resulting in fewer workshops visits and a significant reduction in downtime.

Preventing breakdowns.

If your Truck is likely to breakdown due to a condition that has been detected by one of the vehicles electronic sensors you will be informed by the Mercedes-Benz Customer Assistance Centre (CAC). We'll check availability of parts and resources, then help arrange a workshop appointment so your vehicle can be repaired straight away, with the absolute minimum disruption to your schedule.

Click here to access Uptime Terms and Conditions.
 

Find a City West Location

Avonmouth
0117 938 7770 Kings Weston Lane, St. Andrews Rd, Avonmouth, BS11 9BY

Highbridge
01278 555660 City West Commercials, Commerce Way, Highbridge, TA9 4AG

Exeter
01392 360555 City West Commercials Ltd, Unit 46, Woodbury Salterton, EX5 1EW

Roche
01726 421167 Victoria Business Park, Roche, PL26 8LX