Uptime

Mercedes-Benz Uptime is a revolutionary telediagnosis system. It monitors various electronic sensors on your vehicle in real time and can detect critical conditions related to these sensors at an early stage. Data is shared automatically with Mercedes-Benz so we can alert you to anything that needs attention, providing optimal repair solutions in good time.

Mercedes-Benz Uptime can prevent breakdowns before they happen, minimising workshop time and keeping your truck on the road where it belongs.

Failure to carry out regular maintenance tasks can increase wear and lead to damage or breakdown. Mercedes-Benz Uptime gives you timely information and clear instructions on the maintenance tasks you can carry out yourself, including regenerating the diesel particulate filter, topping up fluids and correcting tyre pressure.

If your Truck is likely to breakdown due to a condition that has been detected by one of the vehicles electronic sensors you will be informed by the Mercedes-Benz Customer Assistance Centre (CAC). We'll check availability of parts and resources, then help arrange a workshop appointment so your vehicle can be repaired straight away, with the absolute minimum disruption to your schedule.