Roadside Assistance

MobiloVan UK

Keeping you and your business on the move: Complimentary roadside assistance for thirty years.

With MobiloVan UK, you and your vehicle are covered in the event of a breakdown, wherever you are in the UK or in Europe. You can rely on speedy on-site assistance whether it’s for a vehicle recovery or a replacement vehicle.

In addition to this, you are also covered for any starting problems, minor mishaps and any warranty repairs carried out at the Mercedes-Benz Dealership which require more than two hours.

To benefit from Mercedes-Benz MobiloVan UK, all you need to do is have the regular servicing of your van carried out at your authorised Mercedes-Benz Dealer beyond the initial three years’ cover.

Even if the van you bought is a used van or if you missed a maintenance service, with each new service, you are automatically entitled to the care-free security of Mercedes-Benz MobiloVan UK again. For up to thirty years.

For MobiloVan call:
From the UK – 00800 3777 7777 or +44 (0) 207 660 9991
From mainland Europe: +44 (0) 207 660 9991

For more details, download the MobiloVan UK brochure here, or get in touch with your local City West Commercials team.

*MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply.


We won't leave you stranded.

Free for three* years with every Mercedes-Benz Vito and Sprinter supplied by an authorised Mercedes-Benz Dealer between 1 January 2011 and 30 September 2012. MobilityGo keeps your vehicle mobile in the event of a roadside breakdown or a workshop visit for a warranty repair that takes more than two hours.

In the unlikely circumstance that your Mercedes-Benz Van breaks down and a roadside repair is not possible, we offer a number of mobility options, from taxi fares to providing a replacement vehicle for up to five days.

The same mobility options are available for a workshop visit to an authorised

Mercedes-Benz Dealer for a warranty repair taking over two hours.

And if you happen to inadvertently have a minor mishap which prevents you from driving your vehicle, MobilityGo is there to help. A minor mishap can be something as simple as a flat battery due to leaving the lights on, losing your van key, or having incorrect / fuel in the tank.

The MobilityGo service is valid in most European countries. With 80 UK Dealers and over 3,000 more in 34 other European countries, you’re never far from support.

For assistance, please call the Service24h hotline on 00800 3777 7777.

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Why Choose City West Commercials?

At City West Commercials we pride ourselves on the quality of our service and support. All of our Trucks are prepared to the highest standard and our dedicated team is always ready to support you and your business wherever possible.

As the first dedicated Truck Sales and Truck & Van Aftersales dealer for the South West we pride ourselves in representing a brand known for quality and efficiency. In every aspect of our day-to-day operations we strive to be the best that we can be, and the best for your business.

More About Us

Find a City West Location

City West Commercials Avonmouth
01173216796 Kings Weston Lane, St. Andrews Rd, Avonmouth, BS11 9BY

City West Commercials Cornwall
01726421167 Victoria Business Park, Roche, PL26 8LX

City West Commercials Devon
01392338076 City West Commercials Ltd, Unit 46, Woodbury Salterton, EX5 1EW

City West Commercials Highbridge
01278401354 City West Commercials, Commerce Way, Highbridge, TA9 4AG