Genuine Parts

City West Commercials Parts



Parts you can trust.

It goes without saying that not all parts are the same. In fact, Mercedes-Benz GenuineParts deliver many advantages over those offered by competitors. Whether you operate or maintain Commercial Vehicles, we all know that when repairs are needed, you want them carried out as quickly as possible – with parts you know you can rely on. By choosing Mercedes-Benz GenuineParts, you can meet those requirements with ease.

It makes sense to use genuine parts

It makes sense to use genuine parts

In everyday operations, parts availability can make the crucial difference as to whether your van goes out on the road today, or not. So, now how much is that part really worth?

At Mercedes-Benz, we understand the importance of keeping your business running as it should and that's why we work to ensure your vehicle is not off the road when it shouldn't be. 

Our European Logistics Centre (ELC) in Milton Keynes carries some 390,000 parts available off-the shelf, worth over £29 million. The ELC operates round the clock fulfilling all orders from Mercedes-Benz Dealers across the UK. In conjunction with our Global Logistics Centre in Germany means that we stay committed to supplying you with the parts you need, when you need, to keep your business on the road.

Mercedes-Benz GenuineParts

Before a part becomes a Mercedes-Benz GenuinePart, it must first earn the title. All parts are subjected to rigorous functional, safety and longevity tests. Once they have successfully passed these tests, parts are then externally assessed by the German Technical Inspection Authority — Allianz Zentrum — to be awarded certificates of technological excellence and quality. It is only on passing this stage that the part qualifies to be labelled a Mercedes-Benz GenuinePart.

And because Mercedes-Benz GenuineParts are manufactured in accordance with the strict specifications of the Development department, you can be guaranteed that every part will fit first time and will work optimally with the other components to ensure that your van runs as smoothly as it was designed to.

No-one else knows more about parts for Mercedes-Benz, than Mercedes-Benz.

Parts you can trust, for less than you think.

There is an age-old perception that quality means expensive. Mercedes-Benz GenuineParts are of the highest quality, however this does not equate to a high price. On the contrary, Mercedes-Benz parts are not as expensive as you may think, and continous independent market research confirms that our parts are very competitively priced. 

Non-genuine parts may appear to have a lower price, however it is important to know that you may not always be comparing ‘like-for-like’. A GenuinePart has been designed specifically for your Mercedes-Benz and is guaranteed to perform optimally with your van. A non-genuine part will not have been through the same development processes as a Mercedes-Benz GenuinePart, so the performance of these parts in your van cannot be guaranteed. Not only that, because Mercedes-Benz GenuineParts delivers longer durability and better reliability and performance, pound-for-pound you will be getting more for your money.

Complete reliability

Just about every vehicle needs a replacement part at some time or other. You have the satisfaction of knowing that all parts and major units for a Mercedes-Benz van purchased from, or fitted by a Mercedes-Benz Dealer or Authorised Repairer is covered by a two-year, unlimited mileage warranty. Buying a Mercedes-Benz GenuinePart means you can have complete peace-of-mind. In the event that a part should fail within the warranty period, due to faulty material or manufacturing defect, we will repair or replace, and refit the part completely free-of-charge.

Remanufactured parts

Remanufactured parts

Mercedes-Benz ReMan GenuineParts are identical alternatives to the latest new Mercedes-Benz GenuineParts, but provide cost savings of up to 50%.

Sometimes known as 'service-exchange' parts, but not to be confused with 'reconditioned', 'repaired' or 'recycled' parts, Mercedes-Benz only offer fully-remanufactured parts. Have a look at the table below to understand Mercedes-Benz ReMan GenuineParts differ from other types of 'service-exchange' parts.

Contact your Local Sales Executive

Select one of the options below to contact your local sales executive.

Request a call back

contact us

Why Choose City West Commercials?

At City West Commercials we pride ourselves on the quality of our service and support. All of our Trucks are prepared to the highest standard and our dedicated team is always ready to support you and your business wherever possible.

As the first dedicated Truck Sales and Truck & Van Aftersales dealer for the South West we pride ourselves in representing a brand known for quality and efficiency. In every aspect of our day-to-day operations we strive to be the best that we can be, and the best for your business.

More About Us

Find a City West Location

0117 938 7770 Kings Weston Lane, St. Andrews Rd, Avonmouth, BS11 9BY

01278 555660 City West Commercials, Commerce Way, Highbridge, TA9 4AG

01392 360555 City West Commercials Ltd, Unit 46, Woodbury Salterton, EX5 1EW

01726 892000 Victoria Business Park, Roche, PL26 8LX