Parts and Accessories
City West Commercials Parts department offers a comprehensive stock holding for all Mercedes-Benz vans and trucks, open from 7.00am – 18.00pm Mon – Fri and five hours on Saturday mornings with out of hours service available outside of these times.
We offer daily deliveries to all areas and up to three deliveries in the central Bristol area, Somerset, North Devon and Cornwall area via our fleet of modern delivery vans.
Parts can be accessed from the Mercedes European Logistics centre based in Milton
Keynes on a daily basis allowing us to supply over 98% of parts within 24hrs and to give City West Commercials valued customers the piece of mind they require.
“Keeping High Values” Genuine parts optimise the life of your Mercedes-Benz van and its resale potential.”
Genuine Mercedes-Benz parts will be fitted when your van is serviced or repaired at City West Commercials workshop. You can rely on the quality, safety and performance of these parts to keep your vehicle running as efficiently and smoothly as it did when it left the factory.
What are the Benefits of Mercedes-Benz GenuineParts ?
Whether you operate or maintain Commercial Vehicles, we all know that when repairs are needed, you want them carried out as quickly as possible – with parts you know you can rely on. By choosing Mercedes-Benz GenuineParts, you can meet those requirements with ease.
Good Parts Availability
With 95% first-time pick availability from the Mercedes European Logisitcs Centre based in Milton Keynes, it is good to know that almost all parts can be supplied anywhere in the UK on a next day basis
The Mercedes-Benz Quality
All GenuineParts are designed specifically for Mercedes-Benz and therefore will offer exceptional levels of performance, reliability and safety. Parts manufactured for Mercedes-Benz means the parts will fit first-time, everytime, ensuring downtime is kept to a minimum and will perform correctly with other components.
You Can’t Put a Price on Piece of Mind
Genuine Mercedes-Benz parts are constantly monitored to ensure that they are competitively priced. Using them pays in the long run, through the greater efficiency and reliability of your vehicle.
Fitting original Mercedes-Benz parts will also ensure that your vehicle remains Mercedes-Benz through and through, optimising its value when the time comes to sell.
Market-leading Warranty
Customers can benefit from the 2 years* unlimited Mileage parts Warranty, where should the part fail due to faulty material or manufacturing defect, they have complete peace of mind that the Mercedes-Benz will replace and refit the part completely free-of-charge.
When you choose Mercedes-Benz Genuine Parts you can be sure of one thing – absolute quality. Any parts that prove defective due to faulty material or manufacture up to two years from purchase will be repaired or replaced, and if fitted by a Mercedes-Benz Dealer, labour will be free of charge. *2 years for van parts and 1 year for Truck parts
Fitting genuine Mercedes-Benz replacement parts to your vehicle when they are required will ensure that your Mercedes-Benz remains just what it was designed to be - a prestigious and reliable vehicle.
If you are concerned that any Mercedes parts that you purchase may not be genuine, follow this simple guide:
- Always buy your parts from a Genuine Mercedes-Benz dealer – City West Commercials are an authorised Mercedes-Benz dealer. We only supply genuine parts for Mercedes-Benz vehicles, so you are purchasing from a reputable source that is audited by the manufacturer
- Check the packaging - Mercedes-Benz parts all have a blue Mercedes-Benz label showing the part number and the manufacturers logo. Boxed items often have a hologram on them confirming that the part is a genuine part.
- Ask - If in doubt, bring the part to your City West Commercials and ask us to check it. In comparing the part with another non-genuine part-the comparison will highlight the difference.
Our Parts Departments are more than happy to answer any questions:
Michael Butler (Avonmouth) – 08451 208270 (lo-call)
Dale Jones (Bristol) – 08451 208274 (lo-call)
Graham Carpenter (Exeter) – 08451 208276 (lo-call)
Steve Miles (Roche) - 0845 1226943 (lo-call)
Accessories
Mercedes-Benz Boutique
A wide range of Mercedes-Benz accessories and merchandise is available.
If you would like to see a catalogue of accessories let City West Commercials know and we can provide you with this.
Please call Michael Butler (Avonmouth) – 08451 208270 (lo-call)