City West Commercials- Aftersales Performance YTD

All Part of the Service:

  • Roadside Response time from our 24h Service Team: 45 mins 58 seconds
  • Vehicles Fixed at Roadside: 75.2%
  • Our MOT First Time Pass Rates: 92.51%
  • Parts Availability First Time: 80.42%

Service 24h

After Sale Special Offers

Service 24h provides immediate access to Roadside Assistance available 24 hours a day, 365 days a year across City West Commercials coverage in the South West.

The average Mercedes-Benz Service 24 hour attendance time is now under one hour.
Unlike other van manufacturers Mercedes-Benz do not use 3rd parties for roadside assistance.

We have a fleet of Service Vans dedicated to Service 24h fully equipped to repair breakdowns at the roadside.

Service 24h is included on all vehicles purchased from City West Commercials.

We know how critical it is to get a commercial vehicle back on the road as quickly as possible because, when it’s not on the road, it’s not earning money.

Service 24h - 00800 3777 7777 and +44 (0) 207 660 9991*

Roadside assistance to keep your business running 24 hours a day.

* Calling the first number shown here is free of charge from landlines and mobile phones. If you have any trouble getting through, please dial the second number instead, as some network providers now block the use of freephone numbers.

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